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7. Business-Oriented Customer Use Cases

Describe a few of the most common business-oriented (not feature-oriented) use cases that illustrate how various customers will put the product to use and under what scenarios. In developing use cases, consider the bigger picture of the problem the new product or new product version addresses. “What job is my product going to be hired to do?” Include as many customer use cases as you feel are appropriate.

Business-Oriented Use Case #1

Describe a scenario in which customers will employ your product, or are currently employing similar products.

Business-Oriented Use Case #2

Describe a scenario in which customers will employ your product, or are currently employing similar products.
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